Is Cash on Delivery available outside of Croatia?

No, Cash on Delivery is only available for orders shipped within Croatia.

Is my payment information secure?

Yes. We use industry-standard encryption and secure payment gateways to protect all customer data and transactions.

Do you accept Google Pay and Apple Pay?

Yes, we accept both Google Pay and Apple Pay as secure, fast, and convenient payment options.

Which payment methods are accepted?

You can pay by debit/credit card, Apple Pay, Google Pay, or cash on delivery (only in Croatia).

How fast is shipping?

Orders are processed within 24h and delivered within 1–3 business days in Croatia.

Can I return an item?

Yes, items can be returned within 14 days. Please visit our Returns page for details.

Payment Methods Bural – Shipping Info & Cash on Delivery

Q: What payment methods do you accept?

We accept Visa, MasterCard, American Express, Google Pay, Apple Pay, and Cash on Delivery (only within Croatia).

Načini plaćanja? + -

What payment methods do you accept?

We accept the following payment methods:

- Credit and debit cards: Visa, MasterCard, Diners, American Express.
- Digital wallets: Google Pay, Apple Pay
- Cash on delivery: Available within Croatia only.

Shop with confidence! We take your security seriously and use industry-standard measures to protect your data and transactions.

Payment Authentication Notice.
In accordance with the European PSD2 regulation, you may be required to complete a payment authentication step when using a credit or debit card. This adds an extra layer of security to your online purchase.

Povrat poštom? + -

Povrati su mogući unutar 30 dana od dana kada ste primili e-poštu s potvrdom o slanju vaše narudžbe.
Ne zaboravite da za povrat bilo kojeg proizvoda morate imati račun.
Proizvodi koje vraćate moraju biti u istom stanju u kojem ste ih primili.
Složite proizvode koje želite vratiti u paket i priložite račun za kupnju.

Pošiljku pošaljite o vlastitom trošku na sljedeću adresu:

VIRIBUS UNITIS d.o.o.
TERRA CROATICA / BURAL store
ULICA OD PUČA 17
20000 DUBROVNIK , CROATIA
+385 91 254 1556

Ako ste kupnju izvršili putem korisničkog računa na našoj internetskoj stranici: prijavite se s vašim korisničkim imenom i lozinkom. U odjeljku s pojedinostima narudžbe moći ćete zatražiti povrat.
Ako ste kupnju izvršili kao gost: zatražite povrat putem poveznice koja se nalazi u bilo kojoj e-pošti koju smo vam poslali u vezi s vašom narudžbom.
Inform us by email at: buraldubrovnik@gmail.com

Povrat novca? + -

Povrat novca bit će izvršen na isti način na koji ste izvršili plaćanje.
Nakon što povrat bude izvršen, primit ćete e-poštu s potvrdom.

Mogu li iskoristiti pravo na odustajanje? + -

Imate pravo odustati od kupnje unutar 14 kalendarskih dana od trenutka kada primite narudžbu. Da biste to učinili, morate nas obavijestiti pismeno putem e pošte na buraldubrovnik@gmail.com ili poštom. Priložite račun.

Što mogu učiniti ako sam primio/la pogrešan ili neispravan artikl? + -

Izvršite povrat i obavijestite nas putem e-pošte da se radi o pogrešnom ili neispravnom artiklu na buraldubrovnik@gmail.com.
We will refund the amount of the items plus shipping costs as soon as we receive them back in our warehouse.